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 Thanks for nothing Garuda

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outahere
Lombok Looney


Number of posts : 415
Location : nowhere
Registration date : 2008-07-02

PostSubject: Thanks for nothing Garuda   Sun Jul 24, 2011 4:50 pm

Garuda changed their very convenient evening flight to late afternoon. They no longer fly around 7pm, joining the other airlines with a 5.30 pm service. Damsiah booked his flight from Bali to Lombok departing at 7:10pm way back in March, paid and received his e-ticket. It was perfectly timed for him to arrive in Lombok for the commencement of Ramadan at sunset on 31 July, and the evening prayers.

There has been no notification from Garuda that they changed their flight times, and it is only a week now before his flight. His international flight lands at 5pm and it was going to be perfect timing for him to get a 7:10pm flight to Lombok.

Now he has had to change his international flight, costing him > Rp 500,000 in change fees, to get to Bali at 10am and face an all day wait for his connecting flight.

The no notification is what has me really annoyed. He would have landed in Bali, gone down to Domestic and got the usual snicker and maaf pak....
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Mimpi
Lombok Soulmate


Number of posts : 101
Location : Kuta, Lombok
Registration date : 2011-05-07

PostSubject: Re: Thanks for nothing Garuda   Sun Jul 24, 2011 6:53 pm

Sorry to hear that Freo. I am glad that at least he has been able to change his international flight so he arrives here in time.
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